/* =========================================================================
   CAL COAST V4 DESIGN SYSTEM
   Editorial display serif on H1s, page-load stagger, carrier trust grid,
   video band, review carousel - on top of the existing v3 architecture.
   ========================================================================= */

@import url('https://fonts.googleapis.com/css2?family=Fraunces:opsz,wght@9..144,500;9..144,700;9..144,800&display=swap');

:root {
  --navy-900: #0A1F2E;
  --navy-800: #0D2F47;
  --navy-700: #1B4965;
  --navy-600: #2A5F7E;
  --navy-100: #DCE9F1;
  --navy-50:  #F1F5F9;
  --red-600:  #DC2626;
  --red-700:  #B91C1C;
  --red-50:   #FEE2E2;
  --cyan-600: #2B8AAB;
  --cyan-500: #62B6CB;
  --cyan-50:  #E0F2FE;
  --gray-900: #0F172A;
  --gray-800: #1F2937;
  --gray-700: #334155;
  --gray-600: #475569;
  --gray-500: #64748B;
  --gray-400: #94A3B8;
  --gray-300: #CBD5E1;
  --gray-200: #E2E8F0;
  --gray-100: #F1F5F9;
  --gray-50:  #F8FAFC;
  --white:    #FFFFFF;

  --shadow-sm:  0 1px 2px rgba(15,23,42,0.06);
  --shadow-md:  0 4px 12px -2px rgba(15,23,42,0.10), 0 2px 4px -1px rgba(15,23,42,0.06);
  --shadow-lg:  0 10px 30px -5px rgba(15,23,42,0.15), 0 4px 12px -2px rgba(15,23,42,0.08);
  --shadow-xl:  0 25px 50px -12px rgba(15,23,42,0.22), 0 10px 20px -5px rgba(15,23,42,0.10);
  --shadow-glow:0 0 60px rgba(98,182,203,0.15);

  --radius-sm:   8px;
  --radius-md:   12px;
  --radius-lg:   16px;
  --radius-xl:   24px;
  --radius-full: 999px;

  --ease:     cubic-bezier(0.4, 0, 0.2, 1);
  --ease-out: cubic-bezier(0.2, 0.8, 0.2, 1);

  --section-padding: clamp(64px, 9vw, 110px);
}

/* ----- BASE OVERRIDES ----- */
html { -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; }
body {
  font-family: 'Inter', -apple-system, BlinkMacSystemFont, system-ui, sans-serif !important;
  color: var(--gray-800) !important;
  line-height: 1.65 !important;
  background: var(--white) !important;
}

/* ----- TYPOGRAPHY UPGRADES (v4: Fraunces serif on display, Inter elsewhere) ----- */
.hero-title {
  font-family: 'Fraunces', Georgia, 'Times New Roman', serif !important;
  font-size: clamp(36px, 5.4vw, 64px) !important;
  font-weight: 700 !important;
  line-height: 1.04 !important;
  letter-spacing: -0.028em !important;
  margin-bottom: 22px !important;
  font-variation-settings: 'opsz' 96, 'SOFT' 25;
}
.hero-highlight {
  color: var(--cyan-500) !important;
  font-style: italic !important;
}
.hero-subtitle {
  font-size: clamp(17px, 1.5vw, 20px) !important;
  line-height: 1.6 !important;
  opacity: 0.92 !important;
  max-width: 620px;
  margin: 0 auto 40px !important;
}
.section-title,
.process-strip-header h2,
.city-focus h2,
.cta-box h2,
.guarantee h2,
.final-cta h2 {
  font-family: 'Fraunces', Georgia, 'Times New Roman', serif !important;
  font-size: clamp(30px, 4.2vw, 46px) !important;
  font-weight: 700 !important;
  line-height: 1.08 !important;
  letter-spacing: -0.02em !important;
  color: var(--navy-900) !important;
  margin-bottom: 18px !important;
  font-variation-settings: 'opsz' 72;
}
.guarantee h2, .final-cta h2 { color: var(--white) !important; }
.section-subtitle {
  font-size: clamp(17px, 1.4vw, 19px) !important;
  color: var(--gray-600) !important;
  line-height: 1.7 !important;
  margin-bottom: 56px !important;
}

/* ----- HERO: centered layout (matches existing markup), photo bg, light wash ----- */
.hero {
  position: relative !important;
  overflow: hidden !important;
  isolation: isolate !important;
  background: linear-gradient(180deg, rgba(13,47,71,0.62) 0%, rgba(10,31,46,0.50) 45%, rgba(6,24,39,0.82) 100%), url('images/hero-van-coronado.jpg') center/cover no-repeat var(--navy-900) !important;
  padding: clamp(80px, 10vw, 130px) clamp(20px, 4vw, 40px) !important;
  text-align: center !important;
  color: var(--white) !important;
  display: block !important;
}
.hero-bg {
  position: absolute !important;
  inset: 0 !important;
  z-index: 0 !important;
  background-size: cover !important;
  background-position: center !important;
  background-repeat: no-repeat !important;
}
.hero-bg::after {
  content: '';
  position: absolute; inset: 0;
  background: linear-gradient(180deg, rgba(13,47,71,0.45) 0%, rgba(10,31,46,0.35) 45%, rgba(6,24,39,0.65) 100%);
}
.hero > *:not(.hero-bg) {
  position: relative;
  z-index: 2;
}
/* Bare <h1> on service/combo pages (no .hero-title class) gets the display serif */
.hero h1:not(.hero-title) {
  font-family: 'Fraunces', Georgia, 'Times New Roman', serif !important;
  font-size: clamp(36px, 5.4vw, 60px) !important;
  font-weight: 700 !important;
  line-height: 1.05 !important;
  letter-spacing: -0.028em !important;
  margin: 0 auto 22px !important;
  max-width: 980px;
  text-shadow: 0 2px 18px rgba(0,0,0,0.50) !important;
}
.hero h1:not(.hero-title) span { color: var(--cyan-500) !important; font-style: italic !important; }
.hero > p { text-shadow: 0 2px 12px rgba(0,0,0,0.45); max-width: 740px; margin-left: auto !important; margin-right: auto !important; }
.hero-badge {
  background: rgba(220,38,38,0.20) !important;
  border: 1px solid rgba(220,38,38,0.50) !important;
  color: #FCA5A5 !important;
  padding: 8px 18px !important;
  border-radius: var(--radius-full) !important;
  font-size: 12px !important;
  font-weight: 700 !important;
  letter-spacing: 1.4px !important;
  text-transform: uppercase !important;
  margin-bottom: 24px !important;
  display: inline-flex !important;
  align-items: center !important;
  gap: 10px !important;
  text-shadow: none !important;
  backdrop-filter: blur(8px);
}
.hero-title {
  text-shadow: 0 2px 18px rgba(0,0,0,0.50) !important;
  max-width: 980px;
  margin-left: auto !important;
  margin-right: auto !important;
}
.hero-subtitle {
  text-shadow: 0 2px 12px rgba(0,0,0,0.45) !important;
  margin-left: auto !important;
  margin-right: auto !important;
  max-width: 740px !important;
}
.hero-buttons {
  display: flex !important;
  justify-content: center !important;
  gap: 14px !important;
  flex-wrap: wrap !important;
  margin-bottom: 36px !important;
}
.btn {
  padding: 15px 28px !important;
  border-radius: var(--radius-full) !important;
  font-weight: 700 !important;
  font-size: 16px !important;
  letter-spacing: 0.2px !important;
  transition: transform .25s var(--ease-out), box-shadow .25s var(--ease-out), background .2s !important;
  text-shadow: none !important;
  display: inline-flex !important;
  align-items: center !important;
  gap: 10px !important;
  white-space: nowrap;
}
.btn-emergency {
  background: var(--red-600) !important;
  color: var(--white) !important;
  box-shadow: 0 8px 24px -8px rgba(220,38,38,0.55), 0 4px 12px -4px rgba(220,38,38,0.4) !important;
}
.btn-emergency:hover {
  background: var(--red-700) !important;
  transform: translateY(-2px) !important;
  box-shadow: 0 14px 32px -10px rgba(220,38,38,0.65), 0 6px 16px -4px rgba(220,38,38,0.5) !important;
}
.btn-secondary {
  background: rgba(255,255,255,0.12) !important;
  color: var(--white) !important;
  border: 1px solid rgba(255,255,255,0.28) !important;
  backdrop-filter: blur(10px);
}
.btn-secondary:hover {
  background: rgba(255,255,255,0.20) !important;
  transform: translateY(-2px) !important;
}
.hero-trust {
  display: flex !important;
  justify-content: center !important;
  gap: 12px !important;
  flex-wrap: wrap !important;
}
.trust-item {
  background: rgba(255,255,255,0.08) !important;
  border: 1px solid rgba(255,255,255,0.16) !important;
  backdrop-filter: blur(8px);
  padding: 9px 16px !important;
  border-radius: var(--radius-full) !important;
  font-size: 13px !important;
  font-weight: 500 !important;
  text-shadow: none !important;
  color: rgba(255,255,255,0.92) !important;
}
@media(max-width: 767px) {
  .hero { padding: 64px 20px !important; }
  .hero-buttons .btn { width: 100%; justify-content: center; }
}

/* ----- SECTION SPACING + COLOR SYSTEM ----- */
.section { padding: var(--section-padding) clamp(20px, 4vw, 48px) !important; }
.section-white { background: var(--white) !important; }
.section-gray  { background: var(--gray-50) !important; }
.container, .container-narrow { max-width: 1200px !important; }
.container-narrow { max-width: 880px !important; }

/* ----- CARD UPGRADES ----- */
.neighborhood-card,
.risk-card,
.scenario-card,
.service-card,
.faq-item,
.cta-box,
.response-block {
  border-radius: var(--radius-lg) !important;
  transition: transform .35s var(--ease-out), box-shadow .35s var(--ease-out), border-color .25s !important;
}
.neighborhood-card {
  background: var(--white) !important;
  border: 1px solid var(--gray-200) !important;
  padding: 26px !important;
  box-shadow: var(--shadow-sm) !important;
}
.neighborhood-card:hover {
  transform: translateY(-4px);
  box-shadow: var(--shadow-md) !important;
  border-color: var(--cyan-500) !important;
}
.neighborhood-card h3 {
  font-size: 18px !important;
  font-weight: 700 !important;
  color: var(--navy-800) !important;
  margin-bottom: 10px !important;
  letter-spacing: -0.01em;
}
.risk-card {
  padding: 30px !important;
  border-left: 4px solid var(--red-600) !important;
  border-radius: 0 var(--radius-lg) var(--radius-lg) 0 !important;
  box-shadow: var(--shadow-md) !important;
}
.risk-card:hover { transform: translateY(-3px); box-shadow: var(--shadow-lg) !important; }
.risk-card h3 {
  font-size: 20px !important;
  font-weight: 700 !important;
  color: var(--navy-800) !important;
  margin-bottom: 12px !important;
}
.scenario-card {
  padding: 32px !important;
  border: 1px solid var(--gray-200) !important;
  background: var(--white) !important;
  box-shadow: var(--shadow-md) !important;
}
.scenario-card:hover { transform: translateY(-4px); box-shadow: var(--shadow-lg) !important; border-color: var(--cyan-500) !important; }
.scenario-card .label {
  font-size: 11px !important;
  letter-spacing: 1.6px !important;
  color: var(--red-600) !important;
  font-weight: 700 !important;
  margin-bottom: 8px !important;
  text-transform: uppercase;
}
.scenario-card h3 {
  font-size: 20px !important;
  font-weight: 800 !important;
  color: var(--navy-800) !important;
  margin-bottom: 12px !important;
  letter-spacing: -0.01em;
}
.service-card {
  padding: 30px !important;
  border: 1px solid var(--gray-200) !important;
  background: var(--white) !important;
  box-shadow: var(--shadow-sm) !important;
}
.service-card:hover {
  transform: translateY(-4px);
  border-color: var(--cyan-500) !important;
  box-shadow: var(--shadow-lg) !important;
}

/* ----- FAQ ACCORDION (works on existing .faq-item structure) ----- */
.faq-item {
  background: var(--white) !important;
  border-left: 4px solid var(--cyan-500) !important;
  padding: 24px 30px !important;
  box-shadow: var(--shadow-sm) !important;
  border-radius: 0 var(--radius-md) var(--radius-md) 0 !important;
  margin-bottom: 14px !important;
  transition: box-shadow .2s, transform .2s var(--ease-out);
}
.faq-item:hover { box-shadow: var(--shadow-md) !important; transform: translateX(2px); }
.faq-item h3 {
  font-size: 18px !important;
  color: var(--navy-800) !important;
  font-weight: 700 !important;
  margin-bottom: 10px !important;
  letter-spacing: -0.005em;
}

/* ----- RESPONSE BLOCK / BIG NUMBER ----- */
.response-block {
  background: linear-gradient(135deg, var(--white) 0%, var(--navy-50) 100%) !important;
  padding: 44px !important;
  box-shadow: var(--shadow-lg) !important;
  border: 1px solid var(--gray-200) !important;
  border-radius: var(--radius-xl) !important;
}
.response-block .big-number {
  font-size: clamp(64px, 9vw, 104px) !important;
  font-weight: 900 !important;
  background: linear-gradient(135deg, var(--red-600), var(--red-700));
  -webkit-background-clip: text;
  background-clip: text;
  color: transparent !important;
  letter-spacing: -0.04em;
  line-height: 0.95 !important;
}
.response-block h3 {
  font-size: 24px !important;
  color: var(--navy-800) !important;
  font-weight: 800 !important;
  margin-bottom: 14px !important;
}

/* ----- CTA BOX ----- */
.cta-box {
  padding: 56px 44px !important;
  border: 1px solid var(--gray-200) !important;
  box-shadow: var(--shadow-xl) !important;
  border-radius: var(--radius-xl) !important;
  background: linear-gradient(180deg, var(--white), var(--gray-50)) !important;
}
.cta-box h2 {
  font-size: clamp(28px, 3.6vw, 36px) !important;
  font-weight: 800 !important;
  color: var(--navy-900) !important;
  margin-bottom: 14px !important;
  letter-spacing: -0.015em;
}
.cta-phone {
  font-size: clamp(34px, 5vw, 46px) !important;
  background: linear-gradient(135deg, var(--red-600), var(--red-700));
  -webkit-background-clip: text;
  background-clip: text;
  color: transparent !important;
  font-weight: 900 !important;
  letter-spacing: -0.02em;
}

/* ----- FINAL CTA STRIP ----- */
.final-cta {
  background: linear-gradient(135deg, var(--red-600) 0%, var(--red-700) 100%) !important;
  padding: clamp(56px, 7vw, 80px) clamp(20px, 4vw, 40px) !important;
  position: relative;
  overflow: hidden;
}
.final-cta::before {
  content: '';
  position: absolute;
  inset: 0;
  background-image:
    radial-gradient(circle at 25% 30%, rgba(255,255,255,0.15), transparent 45%),
    radial-gradient(circle at 75% 70%, rgba(0,0,0,0.20), transparent 50%);
  pointer-events: none;
}
.final-cta > * { position: relative; z-index: 1; }
.final-cta h2 {
  font-size: clamp(28px, 4vw, 38px) !important;
  font-weight: 800 !important;
  letter-spacing: -0.015em;
}
.btn-white {
  background: var(--white) !important;
  color: var(--red-600) !important;
  padding: 18px 40px !important;
  border-radius: var(--radius-full) !important;
  font-size: 18px !important;
  font-weight: 800 !important;
  box-shadow: 0 14px 30px -10px rgba(0,0,0,0.3);
  transition: transform .25s var(--ease-out), box-shadow .25s var(--ease-out);
  display: inline-block;
}
.btn-white:hover { transform: translateY(-3px); box-shadow: 0 20px 40px -10px rgba(0,0,0,0.4); }

/* ----- HEADER REFINEMENT ----- */
.header {
  background: rgba(13,47,71,0.90) !important;
  backdrop-filter: blur(14px);
  -webkit-backdrop-filter: blur(14px);
  padding: 14px clamp(20px, 4vw, 48px) !important;
  border-bottom: 1px solid rgba(255,255,255,0.06);
}
/* Force the logo white regardless of inline style */
.header .logo {
  filter: brightness(0) invert(1) !important;
  height: 44px !important;
  width: auto !important;
  display: block !important;
  max-width: 200px;
}
.nav a:not(.nav-phone) {
  color: rgba(255,255,255,0.82) !important;
  font-weight: 500 !important;
  font-size: 14.5px !important;
  letter-spacing: 0.1px;
  padding: 8px 12px;
  border-radius: var(--radius-sm);
  transition: background .2s, color .2s;
}
.nav a:not(.nav-phone):hover {
  color: var(--white) !important;
  background: rgba(255,255,255,0.06);
}
.nav-phone {
  background: var(--red-600) !important;
  padding: 11px 20px !important;
  border-radius: var(--radius-full) !important;
  font-weight: 700 !important;
  box-shadow: 0 4px 14px -4px rgba(220,38,38,0.55);
  transition: transform .2s, box-shadow .2s;
}
.nav-phone:hover {
  transform: translateY(-1px);
  box-shadow: 0 8px 20px -6px rgba(220,38,38,0.65);
  background: var(--red-700) !important;
}

/* ----- EMERGENCY BANNER ----- */
.emergency-banner {
  background: linear-gradient(90deg, var(--red-600), var(--red-700)) !important;
  padding: 11px 20px !important;
  font-size: 13.5px !important;
  letter-spacing: 0.2px;
}

/* ----- PHOTO SYSTEM (already added per-page; reaffirm with v3) ----- */
.photo {
  background: var(--navy-900) !important;
  border-radius: var(--radius-lg) !important;
  box-shadow: var(--shadow-lg) !important;
}
.photo img { transition: transform .9s var(--ease-out); }
.photo:hover img { transform: scale(1.05); }
.photo-caption .photo-eyebrow { color: var(--cyan-500) !important; }

.city-focus {
  padding: clamp(56px, 7vw, 88px) clamp(20px, 4vw, 40px) !important;
  background: var(--gray-50) !important;
}
.city-focus h2 {
  font-size: clamp(28px, 3.6vw, 38px) !important;
  font-weight: 800 !important;
  color: var(--navy-900) !important;
  letter-spacing: -0.015em;
  text-align: center;
  margin-bottom: 36px !important;
}
.city-focus-grid .photo { aspect-ratio: 21/9 !important; }
@media(max-width: 768px) { .city-focus-grid .photo { aspect-ratio: 4/3 !important; } }

/* ----- SCROLL REVEAL ----- */
.reveal {
  opacity: 0;
  transform: translateY(24px);
  transition: opacity .9s var(--ease-out), transform .9s var(--ease-out);
}
.reveal.is-visible { opacity: 1; transform: translateY(0); }

/* Auto-tag every card / section block as reveal-eligible */
.neighborhood-card, .risk-card, .scenario-card, .service-card, .faq-item, .response-block, .cta-box, .photo {
  opacity: 0;
  transform: translateY(24px);
  transition: opacity .9s var(--ease-out), transform .9s var(--ease-out);
}
.neighborhood-card.is-visible, .risk-card.is-visible, .scenario-card.is-visible,
.service-card.is-visible, .faq-item.is-visible, .response-block.is-visible,
.cta-box.is-visible, .photo.is-visible {
  opacity: 1; transform: translateY(0);
}

/* Honor reduced motion */
@media (prefers-reduced-motion: reduce) {
  .reveal, .neighborhood-card, .risk-card, .scenario-card, .service-card,
  .faq-item, .response-block, .cta-box, .photo {
    opacity: 1 !important;
    transform: none !important;
    transition: none !important;
  }
}

/* ----- FOOTER REFINEMENT ----- */
.footer { background: var(--navy-700) !important; }
.footer-quick-links a { color: var(--cyan-500) !important; }
.footer-phone-number {
  color: var(--white) !important;
  font-weight: 800 !important;
  letter-spacing: -0.01em;
}

/* =========================================================================
   V3-SALES — conversion architecture (3-door triage, proof bar, 5-step
   process, guarantee). Drops in below the hero on every city page.
   ========================================================================= */

.sales-section { padding: clamp(60px, 8vw, 100px) clamp(20px, 4vw, 40px); background: var(--white); }
.sales-section .container { max-width: 1240px !important; margin: 0 auto; }

.three-door {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 22px;
}
@media (max-width: 980px) { .three-door { grid-template-columns: 1fr; } }

.door {
  background: var(--white);
  border-radius: var(--radius-xl);
  padding: 40px 32px;
  border: 1px solid var(--gray-200);
  box-shadow: var(--shadow-md);
  transition: transform .35s var(--ease-out), box-shadow .35s var(--ease-out), border-color .25s;
  display: flex;
  flex-direction: column;
  position: relative;
  overflow: hidden;
}
.door:hover { transform: translateY(-6px); box-shadow: var(--shadow-xl); }
.door::before {
  content: '';
  position: absolute; top: 0; left: 0; right: 0;
  height: 4px;
}
.door--emergency::before  { background: linear-gradient(90deg, var(--red-600), var(--red-700)); }
.door--inspection::before { background: linear-gradient(90deg, var(--cyan-600), var(--cyan-500)); }
.door--pro::before        { background: linear-gradient(90deg, var(--navy-800), var(--navy-700)); }

.door-icon {
  width: 56px; height: 56px;
  border-radius: var(--radius-md);
  display: flex; align-items: center; justify-content: center;
  margin-bottom: 22px;
  flex-shrink: 0;
}
.door--emergency .door-icon  { background: var(--red-50);  color: var(--red-600);   }
.door--inspection .door-icon { background: var(--cyan-50); color: var(--cyan-600);  }
.door--pro .door-icon        { background: var(--navy-50); color: var(--navy-700);  }

.door h3 {
  font-size: 22px !important;
  font-weight: 800 !important;
  color: var(--navy-900) !important;
  margin-bottom: 12px !important;
  letter-spacing: -0.01em;
  line-height: 1.2;
}
.door p {
  font-size: 16px;
  color: var(--gray-700);
  line-height: 1.6;
  margin-bottom: 26px;
  flex: 1;
}
.door-cta {
  display: inline-flex !important;
  align-items: center;
  gap: 8px;
  font-weight: 700 !important;
  font-size: 15px !important;
  padding: 13px 22px !important;
  border-radius: var(--radius-full) !important;
  align-self: flex-start;
  transition: transform .2s var(--ease-out), background .2s, box-shadow .2s !important;
  text-decoration: none !important;
  white-space: nowrap;
}
.door--emergency .door-cta  { background: var(--red-600);  color: var(--white) !important; box-shadow: 0 6px 18px -6px rgba(220,38,38,0.55); }
.door--emergency .door-cta:hover  { background: var(--red-700); transform: translateY(-2px); }
.door--inspection .door-cta { background: var(--cyan-600); color: var(--white) !important; box-shadow: 0 6px 18px -6px rgba(43,138,171,0.45); }
.door--inspection .door-cta:hover { background: var(--cyan-500); transform: translateY(-2px); }
.door--pro .door-cta        { background: var(--navy-800); color: var(--white) !important; box-shadow: 0 6px 18px -6px rgba(13,47,71,0.45); }
.door--pro .door-cta:hover        { background: var(--navy-700); transform: translateY(-2px); }

/* ---- PROOF BAR ---- */
.proof-bar {
  background: linear-gradient(135deg, var(--navy-800) 0%, var(--navy-900) 100%);
  padding: clamp(48px, 6vw, 72px) clamp(20px, 4vw, 40px);
  color: var(--white);
  position: relative;
  overflow: hidden;
}
.proof-bar::before {
  content: '';
  position: absolute; inset: 0;
  background:
    radial-gradient(circle at 15% 50%, rgba(98,182,203,0.14), transparent 45%),
    radial-gradient(circle at 85% 50%, rgba(220,38,38,0.10), transparent 50%);
  pointer-events: none;
}
.proof-bar > * { position: relative; z-index: 1; }
.proof-bar-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 32px;
  max-width: 1240px;
  margin: 0 auto;
  text-align: center;
}
@media (max-width: 768px) { .proof-bar-grid { grid-template-columns: repeat(2, 1fr); gap: 28px; } }
.proof-stat { display: flex; flex-direction: column; align-items: center; gap: 6px; }
.proof-stat-num {
  font-size: clamp(40px, 5.5vw, 60px);
  font-weight: 900;
  background: linear-gradient(135deg, var(--cyan-500) 0%, #ffffff 100%);
  -webkit-background-clip: text;
  background-clip: text;
  color: transparent;
  letter-spacing: -0.03em;
  line-height: 1;
}
.proof-stat-num .unit { font-size: 0.5em; font-weight: 700; opacity: 0.85; margin-left: 2px; }
.proof-stat-label {
  font-size: 12.5px;
  font-weight: 700;
  letter-spacing: 1.6px;
  text-transform: uppercase;
  color: rgba(255,255,255,0.78);
}

/* ---- 5-STEP PROCESS ---- */
.process-strip { padding: clamp(60px, 8vw, 100px) clamp(20px, 4vw, 40px); background: var(--gray-50); }
.process-strip .container { max-width: 1240px !important; margin: 0 auto; }
.process-strip-header { text-align: center; max-width: 760px; margin: 0 auto 56px; }
.process-strip-header h2 {
  font-size: clamp(30px, 4vw, 44px);
  font-weight: 800;
  color: var(--navy-900);
  letter-spacing: -0.015em;
  line-height: 1.1;
  margin-bottom: 16px;
}
.process-strip-header p {
  font-size: clamp(16px, 1.4vw, 19px);
  color: var(--gray-600);
  line-height: 1.65;
}
.process-grid {
  display: grid;
  grid-template-columns: repeat(5, 1fr);
  gap: 18px;
}
@media (max-width: 1024px) { .process-grid { grid-template-columns: repeat(2, 1fr); } }
@media (max-width: 540px) { .process-grid { grid-template-columns: 1fr; } }
.process-step {
  background: var(--white);
  border-radius: var(--radius-lg);
  padding: 36px 22px 26px;
  text-align: center;
  border: 1px solid var(--gray-200);
  box-shadow: var(--shadow-sm);
  position: relative;
  transition: transform .3s var(--ease-out), box-shadow .3s var(--ease-out);
}
.process-step:hover { transform: translateY(-4px); box-shadow: var(--shadow-lg); }
.process-step-num {
  position: absolute;
  top: -18px;
  left: 50%;
  transform: translateX(-50%);
  width: 36px; height: 36px;
  background: linear-gradient(135deg, var(--cyan-600), var(--cyan-500));
  color: var(--white);
  border-radius: 50%;
  display: flex; align-items: center; justify-content: center;
  font-weight: 800;
  font-size: 16px;
  box-shadow: 0 8px 18px -4px rgba(98,182,203,0.55);
}
.process-step-icon {
  width: 48px; height: 48px;
  margin: 8px auto 18px;
  background: var(--navy-50);
  color: var(--navy-700);
  border-radius: var(--radius-md);
  display: flex; align-items: center; justify-content: center;
}
.process-step h4 {
  font-size: 16px;
  font-weight: 800;
  color: var(--navy-900);
  margin-bottom: 10px;
  letter-spacing: -0.005em;
}
.process-step p {
  font-size: 14px;
  color: var(--gray-600);
  line-height: 1.55;
}

/* ---- GUARANTEE BANNER ---- */
.guarantee {
  padding: clamp(56px, 7vw, 90px) clamp(20px, 4vw, 40px);
  background: linear-gradient(135deg, var(--navy-900) 0%, var(--navy-800) 100%);
  color: var(--white);
  text-align: center;
  position: relative;
  overflow: hidden;
}
.guarantee::before {
  content: '';
  position: absolute; inset: 0;
  background:
    radial-gradient(circle at 20% 30%, rgba(98,182,203,0.18), transparent 45%),
    radial-gradient(circle at 80% 70%, rgba(220,38,38,0.12), transparent 50%);
}
.guarantee > * { position: relative; z-index: 1; }
.guarantee-eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  font-size: 12px;
  font-weight: 800;
  letter-spacing: 2.2px;
  text-transform: uppercase;
  color: var(--cyan-500);
  margin-bottom: 18px;
}
.guarantee-eyebrow .dot {
  width: 7px; height: 7px;
  background: currentColor;
  border-radius: 50%;
}
.guarantee h2 {
  font-size: clamp(30px, 4.4vw, 46px);
  font-weight: 800;
  line-height: 1.18;
  letter-spacing: -0.018em;
  margin: 0 auto 18px;
  max-width: 980px;
  color: var(--white);
}
.guarantee p {
  font-size: clamp(16px, 1.4vw, 19px);
  color: rgba(255,255,255,0.86);
  max-width: 760px;
  margin: 0 auto;
  line-height: 1.6;
}

/* ----- MOBILE POLISH ----- */
@media(max-width: 900px) {
  .nav { gap: 6px !important; }
  .nav a:not(.nav-phone), .nav a:not(.nav-phone):not(.nav-phone) { display: none !important; }
  .nav-phone { display: inline-flex !important; padding: 9px 16px !important; font-size: 13.5px !important; }
}
@media(max-width: 640px) {
  .neighborhoods-grid, .services-grid, .scenario-grid { grid-template-columns: 1fr !important; }
  .risk-grid { grid-template-columns: 1fr !important; }
}

/* =========================================================================
   V4 ADDITIONS: stagger, carrier trust grid, video band, reviews
   ========================================================================= */

/* ---- HERO PAGE-LOAD STAGGER ---- */
.hero-badge, .hero-title, .hero-subtitle, .hero-buttons, .hero-trust {
  opacity: 0;
  transform: translateY(14px);
  animation: heroFadeUp .9s cubic-bezier(0.2, 0.8, 0.2, 1) forwards;
}
.hero-badge    { animation-delay: 0.10s; }
.hero-title    { animation-delay: 0.22s; }
.hero-subtitle { animation-delay: 0.36s; }
.hero-buttons  { animation-delay: 0.50s; }
.hero-trust    { animation-delay: 0.64s; }
@keyframes heroFadeUp {
  to { opacity: 1; transform: translateY(0); }
}
@media (prefers-reduced-motion: reduce) {
  .hero-badge, .hero-title, .hero-subtitle, .hero-buttons, .hero-trust {
    opacity: 1 !important; transform: none !important; animation: none !important;
  }
}

/* ---- CARRIER TRUST GRID ---- */
.carriers {
  padding: clamp(56px, 7vw, 84px) clamp(20px, 4vw, 40px);
  background: var(--white);
  border-top: 1px solid var(--gray-200);
  border-bottom: 1px solid var(--gray-200);
}
.carriers-header { text-align: center; max-width: 760px; margin: 0 auto 40px; }
.carriers-eyebrow {
  display: inline-flex; align-items: center; gap: 8px;
  font-size: 12px; font-weight: 700;
  letter-spacing: 2px; text-transform: uppercase;
  color: var(--cyan-600);
  margin-bottom: 14px;
}
.carriers-eyebrow .dot { width: 6px; height: 6px; background: currentColor; border-radius: 50%; }
.carriers-header h2 {
  font-family: 'Fraunces', Georgia, serif;
  font-size: clamp(26px, 3.6vw, 38px);
  font-weight: 700;
  color: var(--navy-900);
  line-height: 1.15;
  letter-spacing: -0.018em;
  margin-bottom: 10px;
}
.carriers-header p {
  font-size: 16px;
  color: var(--gray-600);
  line-height: 1.6;
}
.carriers-grid {
  display: grid;
  grid-template-columns: repeat(10, 1fr);
  gap: 18px;
  max-width: 1240px;
  margin: 0 auto;
  align-items: center;
}
@media (max-width: 1100px) { .carriers-grid { grid-template-columns: repeat(5, 1fr); } }
@media (max-width: 640px)  { .carriers-grid { grid-template-columns: repeat(3, 1fr); gap: 14px; } }
.carriers-grid img {
  width: 100%;
  height: 64px;
  object-fit: contain;
  opacity: 0.62;
  filter: grayscale(100%);
  transition: opacity .35s, filter .35s, transform .35s var(--ease-out);
}
.carriers-grid img:hover {
  opacity: 1;
  filter: grayscale(0%);
  transform: scale(1.06);
}
.carriers-footnote {
  text-align: center;
  margin-top: 32px;
  font-size: 14px;
  color: var(--gray-500);
}
.carriers-footnote strong { color: var(--navy-800); font-weight: 700; }

/* ---- VIDEO BAND ---- */
.video-band {
  padding: clamp(60px, 7vw, 90px) clamp(20px, 4vw, 40px);
  background: linear-gradient(180deg, var(--gray-50) 0%, var(--white) 100%);
}
.video-band-inner {
  max-width: 1240px;
  margin: 0 auto;
  display: grid;
  grid-template-columns: 1fr 1.4fr;
  gap: clamp(36px, 5vw, 64px);
  align-items: center;
}
@media (max-width: 980px) { .video-band-inner { grid-template-columns: 1fr; } }
.video-band-copy .eyebrow {
  display: inline-flex; align-items: center; gap: 8px;
  font-size: 12px; font-weight: 700;
  letter-spacing: 2px; text-transform: uppercase;
  color: var(--red-600);
  margin-bottom: 14px;
}
.video-band-copy .eyebrow .dot { width: 6px; height: 6px; background: currentColor; border-radius: 50%; }
.video-band-copy h2 {
  font-family: 'Fraunces', Georgia, serif;
  font-size: clamp(28px, 3.8vw, 42px);
  font-weight: 700;
  color: var(--navy-900);
  letter-spacing: -0.02em;
  line-height: 1.1;
  margin-bottom: 18px;
}
.video-band-copy p {
  font-size: clamp(16px, 1.3vw, 18px);
  color: var(--gray-700);
  line-height: 1.65;
  margin-bottom: 28px;
}
.video-band-cta {
  display: inline-flex; align-items: center; gap: 10px;
  background: var(--navy-800);
  color: var(--white);
  padding: 14px 26px;
  border-radius: var(--radius-full);
  font-weight: 700;
  font-size: 15px;
  text-decoration: none;
  box-shadow: 0 8px 24px -8px rgba(13,47,71,0.45);
  transition: transform .25s var(--ease-out), box-shadow .25s var(--ease-out), background .2s;
}
.video-band-cta:hover { background: var(--navy-700); transform: translateY(-2px); box-shadow: 0 12px 30px -8px rgba(13,47,71,0.55); }
.video-frame {
  position: relative;
  border-radius: var(--radius-xl);
  overflow: hidden;
  box-shadow: var(--shadow-xl);
  background: var(--navy-900);
  aspect-ratio: 16 / 10;
}
.video-frame video {
  width: 100%; height: 100%;
  object-fit: cover;
  display: block;
}
.video-frame::after {
  content: '';
  position: absolute; inset: 0;
  background: linear-gradient(to bottom, rgba(0,0,0,0) 60%, rgba(10,31,46,0.30) 100%);
  pointer-events: none;
}

/* ---- REVIEW STRIP ---- */
.reviews {
  padding: clamp(60px, 8vw, 96px) clamp(20px, 4vw, 40px);
  background: var(--white);
}
.reviews-header { text-align: center; max-width: 760px; margin: 0 auto 48px; }
.reviews-eyebrow {
  display: inline-flex; align-items: center; gap: 8px;
  font-size: 12px; font-weight: 700; letter-spacing: 2px; text-transform: uppercase;
  color: var(--cyan-600);
  margin-bottom: 14px;
}
.reviews-eyebrow .dot { width: 6px; height: 6px; background: currentColor; border-radius: 50%; }
.reviews-header h2 {
  font-family: 'Fraunces', Georgia, serif;
  font-size: clamp(28px, 4vw, 42px);
  font-weight: 700;
  color: var(--navy-900);
  letter-spacing: -0.02em;
  line-height: 1.1;
  margin-bottom: 10px;
}
.reviews-header .rating {
  display: inline-flex; align-items: center; gap: 6px;
  margin-top: 6px;
  font-size: 14px; color: var(--gray-600);
}
.reviews-header .stars { color: #F59E0B; font-size: 17px; letter-spacing: 2px; }
.reviews-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 24px;
  max-width: 1240px;
  margin: 0 auto;
}
@media (max-width: 900px) { .reviews-grid { grid-template-columns: 1fr; } }
.review-card {
  background: var(--white);
  border-radius: var(--radius-lg);
  padding: 32px 30px;
  border: 1px solid var(--gray-200);
  box-shadow: var(--shadow-md);
  display: flex; flex-direction: column;
  transition: transform .35s var(--ease-out), box-shadow .35s var(--ease-out);
  position: relative;
}
.review-card:hover { transform: translateY(-4px); box-shadow: var(--shadow-lg); }
.review-stars { color: #F59E0B; font-size: 16px; letter-spacing: 2px; margin-bottom: 14px; }
.review-body {
  font-size: 16px;
  line-height: 1.65;
  color: var(--gray-700);
  margin-bottom: 22px;
  flex: 1;
  font-style: italic;
}
.review-meta {
  display: flex; align-items: center; gap: 12px;
  padding-top: 18px;
  border-top: 1px solid var(--gray-200);
}
.review-avatar {
  width: 44px; height: 44px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--cyan-600), var(--navy-700));
  color: var(--white);
  display: flex; align-items: center; justify-content: center;
  font-weight: 800; font-size: 16px;
  flex-shrink: 0;
}
.review-name { font-weight: 700; color: var(--navy-900); font-size: 15px; line-height: 1.3; }
.review-context { font-size: 13px; color: var(--gray-500); }